Haluk Demirkan is a Clinical Professor of Information Systems and a Research Faculty of the Center for Services Leadership at Arizona State University. His main research interests and expertise are in service science and innovation, service supply chain management and service oriented sustainable IT solutions and cloud computing. He has authored or co-authored almost hundred publications, and he has recently co-edited two research books titled “The Science of Service Systems” and “Implementation of Service Systems.” Some of his recent joint industry-academic research projects include industry experts from American Express, Intel, IBM, Teradata and MicroStrategy.
He has almost fifteen years of consulting (strategic, tactical and operational decision making processes) and executive education experiences in the areas of sustainable service-oriented information systems, service supply chain management and logistics, business intelligence and strategic business engineering with Fortune 100 product and service companies such as American Express, Bank of America, IBM, Intel, Premier Healthcare, MicroStrategy, Teradata, Procter & Gamble, Darden Restaurants, Eckerd Corporation and Lending Tree among others. He is the recent recipient of the IBM Faculty Award for the research project “Design Science for Self Service Systems”. In 2011, he is ranked 50th in Top-100 Rankings of World-wide Researchers according to the Association for Information Systems sanctioned World-wide Research Rankings (based on premier IS journals: MISQ, ISR and JMIS 2008-2010 publication records). ASU Information Systems Department is ranked 7th in the same ranking. He has a Ph.D. in information systems and operations management from the University of Florida. Click here to contact Haluk Demirkan.