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About the Author(s)
J. Mark Munoz
J. Mark Munoz is a professor of management at Millikin University and former visiting fellow at the School of Government at Harvard University. He is a recipient of several awards including four Best …
Diana Heeb Bivona
Diana Heeb Bivona is the owner of an international business and management consulting firm. Her focus is emerging and developing markets. Prior to starting her own business ten years ago, she worked i…