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About the Author(s)
Stella Minahan
Dr. Stella Minahan is an associate professor in the Graduate Business School at Deakin University (Australia). She teaches retail, consumer behavior, and entrepreneurship to MBA students. In her caree…
Sean Sands
Sean Sands is a Research Fellow at the Australian Centre for Retail Studies, a dedicated retail research center within the Department of Marketing at Monash University in Melbourne, Australia. Sean ha…
Carla Ferraro
Carla Ferraro is a Research Fellow at the Australian Centre for Retail Studies, and a visiting professor at EADA in Barcelona. She is currently undertaking her PhD looking at the customer experience a…